IBM Hardware & Software Maintenance Support - City of Rochester Hills SFQ-RH-15-094

City of Rochester Hills » SFQ-RH-15-094

The information below is a summary of solicitation number SFQ-RH-15-094 posted by City of Rochester Hills.  As a reminder, this solicitation is closed and responses are no longer being accepted.

IBM Hardware & Software Maintenance Support

Date Issued: 10/13/2015

Deadline: 10/27/2015  prior to 3:00 PM   E.D.T.

Requisition Number:

Delivery Point: Rochester Hills, MI

Delivery Date: As Specified

Type of Purchase: Term: One (1) Year

Construction Related: No

Type of Response Allowed: Online or Hard Copy

Issuing Agency: City of Rochester Hills

Using Department: MIS Department

Special Notices: FOB Destination
Insurance Required
Onsite Maintenance Required


Due Date: 10/20/2015 12:00:00 PM E.D.T.

Primary Contact Name: Ms. Deborah Scully

Title: Purchasing Analyst



The City of Rochester Hills is soliciting quotations for 24/7 IBM hardware and software maintenance support on the City’s iSeries computer for a one (1) year term to expire on December 8, 2016. Rochester Hills has a 9405 Model 520 and the software group is P10. The serial number is 10-325DE and the customer number is 0684070. IBM Service Suite shall include IBM hardware maintenance; support shall be 24-hours a day and seven days a week (24x7) on site for the following: 9405-520 and 6834-001 built in tape unit, IBM software maintenance and 24x7 IBM support line. Contract to include both telephone and on-site support. If you are interested in providing a quotation, please fill in the following information and mail, fax or submit online no later than the due date of: Tuesday, October 27, 2015 @ 3:00 p.m. EST. All hardcopy (faxed or mailed) quotations should be directed to the attention of: Debbie Scully, CPPB, Senior Purchasing Analyst, Fax: 248.608.8178, Email:, mailed to the City of Rochester Hills, Purchasing Division, 1000 Rochester Hills Drive, Rochester Hills, Michigan 48309 or submitted online through the MITN website. The City prefers documents scanned and submitted online via the MITN website are in Adobe pdf format. Questions are to be directed to Debbie Scully, CPPB, Senior Purchasing Analyst, Fax 248.608.8178 or Email: Questions regarding the quotation must be made in writing prior to Tuesday, October 20, 2015 @ 12:00 Noon EST, at which time a response will be prepared and forwarded to all vendors as an amendment, or an addendum to the quotation, if such information would be of significance to uninformed proposers. Questions received after the date and time above will not be considered. Only the person designated above is authorized to seek additional information from prospective firms regarding their Quote. Correspondence or inquiries made directly to firms regarding their Quote from other persons are to be directed to the employee designated above for appropriate review and response. The City of Rochester Hills officially distributes quotation documents from the Purchasing Division or through the Michigan Intergovernmental Trade Network (MITN). Copies of quotation documents obtained from any other source are not considered official copies. Only those vendors who obtain quotation documents from either the Purchasing Division or the MITN System are guaranteed access to receive addendum information, if such information is issued. The first step to do business with the City is to become a registered vendor by visiting to link to the MITN website. Final quotation results will be posted on the MITN website after award. 


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